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Frequently Asked Questions

How can I track my order?

Once your order has been shipped, you will receive an email or SMS with the tracking number from courier, allowing you to track its progress.

Are there any shipping fees?

Shipping fees are automatically calculated at checkout.

What are the available payment methods?

Payments are made exclusively by card through the secure platform of Alpha Bank.

Are my transactions secure?

Yes, Alpha Bank ensures the security of your transactions through encryption and modern security protocols.

Can I pay on delivery (cash on delivery)?

We do not support cash on delivery payments. All transactions are made via card for a fast and secure checkout process.